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Coronavirus (COVID-19) Update

At Terminix Canada, the health and safety of our customers and employees has always been our top priority. We want to assure you that we will continue to be proactive in keeping our customers safe and healthy. As an essential service to our customers, we are taking appropriate actions to limit the spread of the virus in the communities in which we live and work.

To help ensure your safety, we are taking the following precautionary measures to protect our customers and employees:

  • Terminix technicians will be equipped with the following protective equipment
      • Face masks & Respirators
      • Goggles
      • Disposable gloves
      • Shoe Covers
  • Any Terminix employee who has flu like symptoms will be asked to contact the Public Health Agency and follow the COVID-19 testing protocol, including self-isolation where required
  • Asking our customers if they have symptoms consistent with or have been diagnosed with COVID-19 prior to entering their business or home
  • All Terminix employees will be keeping recommended safe social distance, as suggested by the Public Health Agency of Canada

We are receiving and monitoring updates from Canadian Public Health and World Health Organization (WHO) as well as local and federal health officials as they are made available and will make any prudent adjustments accordingly.

Please note that some of our offices may be operating at less capacity than usual and this may impact our response times in handling telephone calls. We ask that you contact your local office via email or our online web form if possible.

I would like to assure you that our leadership team is committed to your personal safety, and we will continue to ensure we support our people and customers during this time.

In Good Health,

Doug Hart
President
ServiceMaster of Canada